Sentry Security Systems Inc.

Service and Support

Sentry Customer and Technical Service and Support is available from 9:00 a.m. to 5:30 p.m. (EST) Monday to Friday.

Toll Free: 1-866-736-8796

With backgrounds in computer hardware, software, networks and communications as well as CCTV, both our sales and technical service and support teams are able to provide our customers with an unsurpassed level of technical expertise and customer service.

We pride ourselves in our pre- and post-sales support, and we constantly strive to provide prompt service and effective solutions to support the equipment our customers require.

Toll Free Support Line

Our Sentry Service and Support Specialists are available to answer your questions via our Toll Free line or by email. They help Sentry dealers with installation, troubleshooting and configuration questions relating to cameras, DVRs, communications and networking.

Sentry Quick Support

Sentry Quick Support is an application that allows Sentry dealers to request assistance for remote desktop control for setup and/or troubleshooting from a Sentry Service and Support Technician.

Monitored by maXia™

Monitored by maXia™ is an autonomous system health monitoring service connected and managed by Sentry Security Systems Inc. Technical Services division. With remote diagnostics and repair capabilities, our technical engineers act as first responders for your deployments of video recording server and workstation systems, reducing and often alleviating all together, the need for costly and untimely onsite service and support.

All Sentry products carry a minimum one year warranty for parts and labor with extended warranties (up to 5 years) available and all maXia™ branded product have a 5 year warranty unless otherwise stated. For more information, please contact us at 1-866-736-8796.

Support ApplicationSentry Quick Support Download

Download our Remote Control Support application to obtain assistance from Sentry Security Systems.

"The Sentry Dealer Program offers me more than just a "good deal" on products. Their staff always go above and beyond, providing me with personalized tools and resources providing the overall value my business needs."
- Lyn Stukes
Secure World Technical Solutions

Related Pages

Milestone Authorized DealerCANASA - Canadian Security Association